Privacy Policy

Promontory AI, LLC ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (promontoryai.com) or engage with our services. We aim to comply with applicable privacy regulations including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA/CPRA), and other relevant laws.

1. Information We Collect

A. Information You Provide

• Name, email address, company affiliation, phone number, or other contact details when you fill out forms or contact us
• Information included in job applications, business inquiries, or consulting engagements

B. Information Collected Automatically

• IP address, browser type, operating system, referring URLs, device identifiers, pages viewed, and access times via cookies or similar tracking technologies

C. Information from Third Parties

• Business contact data from partners, public databases, or lead generation providers to support legitimate interest-based outreach

2. How We Use Your Information

• Provide, maintain, and improve our services and website
• Respond to inquiries, provide client support, or fulfill service obligations
• Conduct internal research and product development
• Send marketing or promotional communications (only with your consent where required)
• Ensure compliance with applicable laws and contractual obligations
• Prevent fraud, enforce our terms, and protect security

3. Legal Bases for Processing (GDPR)

If you are located in the European Economic Area, we process your personal data based on:

• Consent (e.g., for email communications)
• Contractual necessity (e.g., for service delivery)
• Legitimate interests (e.g., analytics, business development)
• Legal obligations (e.g., compliance with tax or regulatory requirements)

4. Sharing and Disclosure

We do not sell your personal data. We may share it with:

• Service providers under strict confidentiality and data processing agreements
• Legal authorities to comply with applicable laws or investigations
• Business partners with your explicit consent
• Successors in case of mergers, acquisitions, or asset transfers

5. Data Transfers

Where required, we transfer personal data outside the EEA using appropriate safeguards such as Standard Contractual Clauses approved by the European Commission.

6. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access, correct, or delete your personal data
• Object to or restrict certain processing
• Withdraw consent for marketing
• Data portability (EU residents)
• File a complaint with a supervisory authority or Attorney General

To exercise these rights, contact us at: privacy@promontoryai.com

7. Cookies and Tracking

We use cookies and similar technologies to:

• Understand usage patterns and site performance
• Improve website functionality and user experience
• Customize content and marketing (where permitted)

You can manage cookie preferences through your browser or device settings.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, including legal and contractual obligations, or until a deletion request is received and processed in accordance with law.

9. Security

We implement industry-standard administrative, technical, and organizational safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

10. Children's Privacy

Our website and services are not directed at children under 16. We do not knowingly collect data from children without parental consent.

11. Changes to This Policy

We may update this policy to reflect changes in our practices, technologies, or legal requirements. We will post the revised version with an updated effective date. Material changes will be communicated clearly.

12. Contact Us

Privacy Team at Promontory AI
Email: privacy@promontoryai.com